Transform How Your
Business Works and Wins.
Melbourne-based consultancy helping organisations lead change, improve operations, and deliver better outcomes for customers and teams.
I am a Small
Business Owner
Streamline your operations, remove daily bottlenecks, and build the clear internal systems you need to scale your business sustainably.
I am a
Corporate Leader
Overcome team resistance, align leadership, and ensure smooth execution and full adoption for your next major enterprise transformation.
Our clients
Get The 360 Perspective On Your Business
We don’t come to your business with our blinkers on. Skilled in change management, process improvement and customer experience, our eyes are wide open.
Whether you need to streamline your operations to reduce time and money, retain and grow your customer base or improve employee engagement, we’ve got you covered.
We bring a fresh perspective on your business, uncover your blind spots and reveal the opportunities waiting for you.
No Strategic Blinkers
Use our secure PCI - compliant flat-rare card processing service or bring
Operations & Experience
We streamline workflows while growing your customer base.
Aligned Teams
We boost employee engagement to make change stick.
Meet Our Founder
Renée McAllister, Founder & Principal
With over 20 years of experience across multiple industries, I bring a unique combination of expertise in three critical areas for sustainable business growth: change management, process improvement, and customer experience. Unlike many consultants, I’ve developed a comprehensive understanding of how these elements work together to drive long-term success.
Throughout my career, I’ve helped businesses thrive by identifying inefficiencies, eliminating what doesn’t work, and enhancing what does. My change management expertise ensures that these improvements aren’t just implemented. They’re embraced by your people and embedded into day-to-day operations for lasting impact. My corporate background has allowed me to fine-tune my skills in exceeding customer expectations, improving operational efficiencies, reducing costs, and boosting revenue.
Engage with me on a project basis and tap into my expert knowledge. I offer flexible packages tailored to meet your specific needs.
Book a Discovery Call
Get absolute clarity on your current roadblocks and a practical path forward.
If your initiatives keep stalling or your leaders are struggling to manage pushback, we can help. A quick discovery call is the easiest way to unpack your current roadblocks and see if our approach fits your goals. You will leave the conversation with a clear idea of how to get your team on board and finally move forward.
FAQs
What does Xperia Consulting do?
Xperia Consulting is a Melbourne-based consultancy that helps businesses improve performance through change management, continuous improvement, and customer experience strategies.
Where is Xperia Consulting based?
Xperia is based in Melbourne, Australia, and works with organisations nationwide.
What industries does Xperia work with?
Xperia has experience across a range of industries including utilities, government, banking and finance, telecommunications, and not for profit.
How does Xperia support change management?
Xperia applies proven frameworks like ADKAR and Kotter to guide organisations through successful change, focusing on leadership alignment, stakeholder engagement, and capability uplift.
Can Xperia help small and medium businesses?
Yes. Xperia works with both large enterprises and small-to-medium businesses to streamline operations, improve customer experience, and embed sustainable change.